I may be wrong (just waking up) but if you go from neg on one to pos on the other doesn't that double the voltage to 24VDC?
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Depending on how that was done it either shorts out the second battery or doubles the voltage to 24V. I'd venture a guess that he actually hooked the two POS terminals together.
The only time the extra battery will help you out is for extended operation of equipment with the engine off or when your alternator is not up to supplying the demand of the system, (which will eventually drain the battery). Normally the alternator supplies all the required demand when the engine is operating.
If demand while the engine is running is a concern, upgrade your alternator to a 3G 130, 160 or 200 Amp. In a properly designed electrical system, the battery is only in use when the engine is off. Some arrangements parallel the battery to give a longer engine off run time, but the danger is that you may run drain both batteries to a level that you can't start the truck. Some isolate one, (via a relay the way the Ford factory arrangement is), and feed the extra equipment like stereos and trailor equipment from it so you don't run down the main battery, (that guarantees that you have one to start the vehicle with). Others, have a manual isolation switch to prevent the same thing.
Ford factory dual battery arrangement.