im not having issues with the motor per se but the key cylinder to lower and raise the window is giving me a problem. i got inside the tailgate and see a small box (tailgate key switch) with 2 buttons on it. one button loweres and one button raises the window. when i push the buttons manually the window goes up n down. but using the key from outside, i can make window go up but it wont go down even though it seems the paddle on the key cylinder hits the button, just not hard enough i guess. have you dealt with this issue. wondering if the key cylinder has too much play in it. any resolution ideas ????? thanks